Customer Management
Keep customer contact information, service addresses, notes, maps, and transaction history together.
- Searchable customer records
- Residential and commercial customers
- Address mapping and directions
- Estimate and invoice history
Manage customers, employees, services, recurring work, estimates, work orders, scheduling, invoices, purchase orders, expenses, payments, customer communications, job and customer images, reports, permissions, and business performance without juggling disconnected tools. Customer and business payments, secure online checkout, refunds, media, and reconciliation stay connected in the same platform.
BusinessManager connects customers, employees, services, recurring work, field operations, purchasing, billing, expenses, payments, customer communications, and reporting through one organized application.
Keep customer contact information, service addresses, notes, maps, and transaction history together.
Maintain employee profiles and control exactly what every team member can access.
Build a reusable service catalog and schedule repeat customer work without re-entering the same job details every cycle.
Create detailed estimates with flexible line items, pricing, taxes, and discounts.
Turn completed work into professional invoices and maintain visibility into money owed.
Move approved work from estimate to execution while keeping job information connected.
Coordinate field work with appointments tied directly to customers and work orders.
Record customer payments, accept eligible invoice payments online, keep balances accurate, and preserve a complete financial history.
Let customers pay eligible invoices through hosted Stripe Checkout while BusinessManager keeps payment activity, fees, refunds, and reconciliation connected to the invoice.
Manage vendor purchasing from draft through approval, receiving, expense recognition, and closeout while keeping job costs connected.
Record business expenses, connect job costs to Work Orders, and understand the true profitability of completed work.
Track money paid to vendors and employees separately from customer collections so outgoing cash remains visible and reportable.
Use operational and financial reports to see what is happening across your business.
Keep portal conversations attached to the customer relationship instead of scattering service communication across unrelated inboxes.
Keep photos and supporting images with the business records they document, while BusinessManager compresses and stores media privately for efficient reuse.
Protect sensitive information with business-specific access controls.
The BusinessManager customer portal keeps customers informed and reduces routine office calls by giving them protected, mobile-friendly access to their own records and documents.
Portal access is invitation-based and isolated to each customer.
See upcoming appointments, open estimates, invoices, balances, recent payments, and activity at a glance.
Review estimates, approve or decline them, and submit structured change requests while preserving revision history.
Review scheduled visits, service details, assignment information, and appointment status from any device.
View invoice details and balances, pay eligible invoices through secure hosted checkout, review posted payments and refunds, and access downloadable financial documents.
Exchange customer-service messages and receive timely updates without relying on disconnected email threads.
Maintain contact details, change passwords, recover access, and review account activity through a protected portal.
BusinessManager connects the customer-facing payment experience with the business-side financial record. Eligible invoices can be paid through hosted Stripe Checkout, then tracked through posting, fees, reconciliation, receipts, and refunds without storing card numbers, CVV values, or full bank credentials in BusinessManager.
Customers can pay eligible portal invoices using Stripe-hosted checkout while sensitive payment credentials stay with the payment provider.
Validated payment events update BusinessManager payment records, invoice allocations, balances, receipts, and financial status with duplicate-event protection.
Track partial and full refunds while preserving the original payment history, refunded amounts, remaining net activity, and customer-facing financial records.
Review gross payment amounts, applied amounts, processor fees, platform fees, refunds, net proceeds, and reconciliation status through dedicated reporting.
Review revenue, collections, receivables, estimates, invoices, customers, taxes, customer payments, online payment fees and refunds, business payments, expenses, purchasing, cash outflow, and job profitability with built-in reports designed for day-to-day decisions.
Whether your team works in an office, in the field, or both, BusinessManager gives you a consistent system for customers, work documents, employees, and reporting.
Start Building Your BusinessKeep estimating, work orders, appointments, invoicing, online and recorded payments, refunds, reconciliation, purchasing, expenses, and reporting connected from start to finish.
Capture contact information, service location, notes, and commercial status.
Add work items, quantities, rates, discounts, taxes, terms, and expiration dates.
Convert approved work into an actionable work order with job details, items, status, and related documents.
Create appointments, assign employees, and keep scheduled work connected to the work order.
Create the invoice, record payments or let eligible customers pay through secure hosted checkout, and keep balances, receipts, fees, and payment status connected.
Handle refunds when needed and use revenue, receivables, online-payment, fee, reconciliation, business-payment, expense, purchasing, tax, invoice, and conversion reports to guide decisions.
BusinessManager combines secure employee accounts with database-driven business roles and granular permissions.
Reuse customer information and keep documents connected.
Present consistent estimates and invoices with your company branding.
See sales activity, outstanding balances, and growth trends.
Give office and field employees one reliable source of information.
Create your business account and begin building a more professional operation.